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BVBoR Building for rent

Looking for a place for your next event?  We have a full kitchen, 2 bathrooms, 2 entrances, and more.

Call us at 406-363-2000 for information.

Public Info

Have a dispute? BVBoR can help

The Bitterroot Valley Board of REALTORS® believes in doing business the right way. Part of our commitment to our clients is pledging to help resolve disputes. The association offers several services to its members and their clients.

 

   

     Real estate transactions can be complex. For members of the public it sometimes helps to have someone knowledgeable about real estate practices to answer basic questions or work to resolve minor disputes.
     Sometimes a member is unable to resolve a dispute with another member.  BVBoR has a team of Ombudsmen who work with consumers and REALTORS® to resolve disputes.

     Bitterroot Valley Board of REALTORS® operates under the REALTOR® Code of Ethics which outlines standards of professional practice. 
     If a dispute arises with a REALTOR® regarding several provisions of the Code, complaints may be filed for review by a panel of BVBoR members which specializes in ethical standards. 
     The complaints, which can be filed anonymously, can come from REALTORS® or REALTORS®’ clients.

     How it works: Any member of the public or an BVBoR member who has a question about or dispute with a REALTOR® can get assistance. The case will be assigned to a specially trained Ombudsman who will work with a complainant to resolve the issue.
     Since it was founded in 2013, the program has seen nearly three-fifths of complaints handled to the satisfaction of all parties involved.
     The program does not offer legal advice, but BVBoR’s representatives can offer guidance on next steps to take, resources for information and can act as an intermediary in some disputes. The program has been able to clean up numerous misunderstandings and/or communication issues since its inception.

     How it works: If a filing is found to meet the program’s standards, a Citation Panel will review the case. If the Citation Panel believes a violation has occurred, a citation will be issued to the Respondent, along with a set fine.
     The Respondent has the opportunity to pay the fine within 30 days or request a hearing before an Ethics Hearing Panel.  Fines range from $250 to $1,000, depending on the nature and severity of the violation.
     If a hearing is requested by the Respondent, the complaint will be sent to the Grievance Committee for review.

How to file a complaint: There are two ways to get assistance: 

  • Fill out the form: Fill out a form with contact information and an overview of the facts of your question or dispute. Request the form by calling 406-363-2000.
  • By telephone: Call BVBoR at 406-363-2000 from 9:00 a.m. to 5:00 p.m. Monday through Friday. (Closed major holidays).


How to file a complaint: You can file a online or over the telephone. 

  • Fill out the form: Fill out a form with contact information and an overview of the facts of your question or dispute. Request the form by calling 406-363-2000.
  • By telephone: Call BVBoR at 406-363-2000 from 9:00 a.m. to 5:00 p.m. Monday through Friday. (Closed major holidays).

Learn more: Read BVBoR's FAQ on the service here.

 

Learn more: Read BVBoR's FAQ on the service here.

Download: A brochure on the Ethics Citation Program here

Professional Standards Info

Have a dispute? BVBoR can help

The Bitterroot Valley Board of REALTORS® believes in doing business the right way. Part of our commitment to our clients is pledging to help resolve disputes. The association offers several services to its members and their clients.

Read more: Professional Standards Info

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Subcategories

National Association of REALTORS®

Code of Ethics

Political Advocacy

Montana Association of REALTORS®

Website

Government Affairs

MARConnect

 

Upcoming Events

Thu Dec 21 @12:01AM -
Winter Begins
Fri Dec 22 @ 1:00PM - 05:00PM
Office closed half day - Xmas Eve
Mon Dec 25 @ 9:00AM - 05:00PM
Office closed all day - Xmas Day
Fri Dec 29 @ 1:00PM - 05:00PM
Office closed half day - New Year's Eve

Notice to Web Site Users

Information contained on this web site has been compiled in good faith by the Bitterroot Valley Board of REALTORS®.  However, no representation, warranty or guarantee of any kind is made as to the completeness or accuracy of the information presented.  Users of this web site must verify the current completeness and accuracy of all information provided.  Users should be aware that the information provided may, among other things, be incomplete, may contain errors or may have become out of date.  The Board reserves the right to add, modify or delete any information on this web site at any time but disclaims any duty to do so or to update the site.  Additionally, as to companies, organizations or government agencies listed on this web site, users must make their own independent evaluations of them.  The Board does not recommend or endorse any company or organization, or the services or products it provides.